Amadeusz Starzykiewicz

I focused on figuring out, building, and delivering value that resonates with customers. The job involved adding new and improving existing product features, as well as improving developer experience when integrating the product to customers’ systems.

• Improved product’s Integration Guide, which dropped number of questions for each new customer from 5 to 0, significantly reducing support needs.
• Researched, created a proof-of-concept, and delivered an initial, production-ready behavioral analysis feature for catching scripted, bot-like user behavior.
• Created a production-ready browser analysis feature that helps identify bots among millions of requests.
• Created notifications processing for heavy load API with exactly-once sending behavior, with minimal performance impact and cooldown support.
• Created docs explaining each of 33 signals (product’s feature), wrote 5 new tutorials, 20 changelogs, and improved 4 feature pages - all focused on how customers can get value from the product.
• Added 5 small, quality-of-life improvements to the product.

This meaningful impact on the product was a result of dedication, positive attitude with thoughtful approach, and my passion for problem solving.

I helped clients turn their business ideas into products using technology. We worked together on a daily basis to refine their ideas and bring them to life.

• Simplified event inquiry process from 8 steps to just 3 which led to rising customer happiness from 2/10 to 8/10.
• Integrated Square for payment processing and Insighly CRM and Mailchimp to manage leads which helped the client land more sales.
• Delivered new, highly interactive React-based admin pages to help the client manage their product better and easier. These pages simplified preparing customer-facing reports from an hour to just 10 minutes a day.

Listening to the clients needs and understanding how to solve them using technology was important in this role.

I built a product from ground up: starting with the idea, through user research, UI and UX design, programming and infrastructure to delivery.

• Grew the user base from 3,000 when started to over 70,000 at the beginning of 2023.
• Created a coherent brand: from choosing fonts and colors, through selecting a brand voice, designing the app and landing page to user behavior and experience design.
• Ran 6 user researches and 3 experiments based on them.
• Held 2 internal workshops to include the team in development of the product and get a better, more comprehensive picture of users behavior and needs.
• Released a new, brand-aware design.
• Created and released 12 big features (requiring at least a month of work) and a lot of smaller ones.
• Set up and secured a Google Cloud Kubernetes cluster that our CI/CD pipeline deployed to automatically with Git, Helm and Flux.
• Kept a Scrum backlog in check, so the rest of my team was always on top of what is going on and what our next steps are.

To achieve these great results I worked hard to assemble a strong, talented and diverse team fully engaged in building the product.

I ran a large, eight person Scrum team that delivered 3 new features in a big and established Ruby on Rails project.

• Developed and verified (with a secondary technical solution) a feature for collecting a new metric from Facebook, Twitter and Instagram. The feature spanned through three layers of the data processing pipeline up to the user-facing reports.
• Developed and verified a detailed reports support for the same social media platforms (the account and post-level data views).
• Optimized a user-facing, frequently used query from over 3 minutes down to just 15 seconds on a table with hundreds of millions of entries.
• Developed support for a new way of capturing data for special social media accounts.

Gaining client’s trust and ensuring data consistency and reliability were crucial in this role.

I helped clients turn their business ideas into products using technology. We worked together on a daily basis to refine their ideas and bring them to life.

• Simplified event inquiry process from 8 steps to just 3 which led to rising customer happiness from 2/10 to 8/10.
• Delivered new, highly interactive React-based admin pages to help the client manage their product better and easier. These pages simplified preparing customer-facing reports from an hour to just 10 minutes a day.

Listening to the clients needs and understanding how to solve them using technology was important in this role.

I worked on two projects for Polish government agencies that were focused on helping them improve their due diligence and broaden forensic abilities. Technologies used: Java, Angular.js and C# (.NET Core)

• Built a web-based connection graph analysis tool to help border guards uncover missing relations in criminal activities.
• Created a multi-language (i.e. Cyrillic, Arabic and Japanese letters) on-screen keyboard for the aforementioned tool to help its users type in data from foreign documents.
• Designed and built a web-based system to search for data in different sources including videos, images and messages.
• Built a CMS system to showcase AGH Forensic Security Lab products.

I created and maintained WordPress plugins and custom sites according to the customers needs.

• Developed and maintained Jigoshop: an e-commerce platform based on WordPress.
• Prepared, described and released 10 releases of the Jigoshop plugin.
• Created 6 plugins from scratch and contributed to another 10 for an e-commerce platform based on WordPress.
• Created 2 custom sites that solved unique customer's needs.

All this work required careful planning and preparing the right architecture to support friendly, user-centric UI.